Terms of Service

Last updated: September 25, 2026

Summary

These Terms cover your use of vonga.io and of the Vonga-powered pages you reach by tapping an item or scanning its code; they are free to use, provided as they are, and must be used lawfully. If your organization has signed an agreement with Vonga, that agreement governs our services to your organization and controls over these Terms if the two conflict.

1. Who we are and what these Terms cover

These Terms are an agreement between you and Vonga, LLC, an Indiana limited liability company ("Vonga," "we," "us"). They apply to:

• the website at vonga.io and its pages and contact form; and
• tap experiences: the web pages you reach by tapping an NFC-enabled item or scanning its printed QR code, which Vonga operates for the team, venue, or event (the "property") that gave or sold you the item.

By using the website or a tap experience, you agree to these Terms. If you do not agree, please do not use them.

2. Clients: your signed agreement controls

Vonga provides its services to properties and other organizations only under a signed written agreement, such as a Platform Services Agreement, scoped to each activation. There is no self-service sign-up, subscription, or published price list. That agreement, including any data processing terms in it, governs the services, fees, data, and each party's responsibilities. If these Terms conflict with a signed agreement, the signed agreement controls. For a client's personnel, these Terms apply only to general use of the website.

3. The item and the property

• The property decides what a tap experience offers, including content, offers, prizes, and the consent wording on the page. Any contest, sweepstakes, promotion, or offer is run by the property or its sponsor under its own rules, which will be shown or linked on the page.
• The physical item was provided to you by the property, not sold to you by Vonga. Questions about the item itself go to the property.
• A tap experience may change or end when the property's activation ends. A chip or code can stop working, and a phone may not read it. Nothing in these Terms promises that a tap experience will stay available.
• Using a tap experience needs a phone with a web browser and a data connection. Your carrier's normal data charges apply.

4. Your information

Our Privacy Policy explains what we collect and how we use it. In short: a tap records the item and the time; precise location is collected only if you allow it; and your name or email is collected only if you tick an opt-in box. Fan data belongs to the property that ran the activation, and we handle it on the property's behalf.

5. Age

Anyone may view a tap experience's content. You must be at least 16 years old to share any information through a tap experience, and the page will not ask anyone who indicates a younger age for location, name, or email. The website is a business website intended for people 16 and older.

6. Acceptable use

You agree not to:

• use the website or a tap experience for anything unlawful, or to harm, harass, or impersonate anyone;
• copy, clone, reprogram, or tamper with a chip or code, or create fake taps, redemptions, or entries;
• submit information that is false or that belongs to someone else, or submit information for someone under 16;
• scrape, crawl, or harvest data from the website or tap experiences, or use automated means to access them except for standard search engine indexing;
• probe, scan, or test the security of our systems, or interfere with their operation;
• upload or send malware or any harmful code; or
• reverse engineer our software, except where the law allows it despite this restriction.

We may block access by anyone who breaks these rules, and we may cancel any taps, redemptions, or entries we reasonably believe are fraudulent.

7. Our content and marks

The website, the tap experience software, and our text, graphics, and downloads are owned by Vonga or its licensors. You may view them and use downloads for your own internal, non-commercial purposes. You may not otherwise copy, sell, or redistribute them. The Vonga name and logo are our trademarks. Team, venue, event, and sponsor names and logos shown in a tap experience belong to their owners and are used with permission.

If you send us ideas or feedback, we may use them without owing you anything. We will not identify you publicly as the source without your permission.

8. Other sites and offers

The website and tap experiences may link to sites, offers, or services run by others, such as the property, a sponsor, or a scheduling tool. We do not control them, and their own terms and privacy policies apply.

9. Disclaimers

The website and tap experiences are provided free of charge, "as is" and "as available." To the fullest extent the law allows, Vonga disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not promise that they will be uninterrupted, error-free, or accurate. Content on the website, including any examples marked illustrative, is general information about Vonga and is not a promise of any result. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

10. Limitation of liability

To the fullest extent the law allows, Vonga will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from your use of the website or a tap experience. Vonga's total liability to you for any claim about them is limited to one hundred U.S. dollars (US $100). These limits do not apply to liability that cannot be limited by law, such as liability for fraud, gross negligence, or intentional misconduct, and they do not limit any rights you have under consumer protection or privacy laws that cannot be waived.

11. Responsibility for misuse

If you use the website or a tap experience in breach of section 6 or in violation of law, you are responsible for the resulting claims, losses, and reasonable legal fees that others bring against Vonga.

12. Changes and ending access

We may change, suspend, or stop any part of the website or a tap experience at any time. We may update these Terms by posting a new version on this page with a new "Last updated" date. Changes apply from that date and do not apply to a dispute that arose before it. If you keep using the website or a tap experience after a change, the updated Terms apply.

13. Governing law and disputes

Indiana law governs these Terms, without regard to its conflict of laws rules. Any dispute about these Terms, the website, or a tap experience will be brought only in the state courts located in Marion County, Indiana, or the United States District Court for the Southern District of Indiana, Indianapolis Division, and you and Vonga consent to those courts' jurisdiction. If you are a consumer, this section does not take away any protection given to you by the mandatory laws of the place where you live, including the right to bring a claim in your local courts where that law requires it.

14. General

• These Terms and the Privacy Policy are the whole agreement between you and Vonga about the website and tap experiences, except where a signed agreement applies under section 2.
• If any part of these Terms is found unenforceable, the rest remains in effect.
• Our failure to enforce a provision is not a waiver of it.
• You may not transfer these Terms. We may transfer them to a successor in a merger, acquisition, or sale of assets.
• Sections 7 and 9 through 14 survive the end of your use.

15. Contact

For questions about these Terms or to send a legal notice, use either:

• the contact form at vonga.io/contact, choosing the topic "Data, privacy, or legal question"; or
• email to privacy@vonga.io.

Vonga, LLC, Indianapolis, Indiana.